Offcuff — Terms of Use

Last updated: 2026-08-14

These Terms of Use ("Terms") govern your use of the Offcuff application ("the App"), provided by Casa Pivote ("we", "us"). By using the App, you agree to these Terms.

1. Scope

  1. These Terms apply to your use of the App.
  2. If you downloaded the App from the App Store, Apple's standard Licensed Application End User License Agreement also applies. If you downloaded it from Google Play, Google Play's Terms of Service also apply. These Terms supplement them.

2. Eligibility

  1. The App is not intended for children under 13. If you are under 13, you may not use the App.
  2. If you are a minor, use the App only with the consent of a parent or guardian. Obtain that consent before making any in-app purchase.

3. What the App is — AI-generated conversation practice

  1. Your scene partner and the notes you receive after each scene are both generated by artificial intelligence. No human is responding to you, and the notes are not professional advice.
  2. AI-generated content can be inaccurate, inappropriate, or different from what you intended. We do not warrant the accuracy, appropriateness, or fitness for any particular purpose of AI-generated content. You are responsible for how you use it.
  3. If you encounter content you consider problematic, use the in-app reporting control or contact us at the address in Section 11.
  4. Scenes and scripts are constructed by the AI from what you type. If a real person appears in what you type, please read Section 7.

4. Dependence on a third-party AI service — interruption, change, and discontinuation

  1. The App's core features — the scene partner, the notes, and the screening of what you type — are delivered using a third-party AI service (the Claude API, provided by Anthropic PBC). Without that service, the App cannot provide those features.
  2. Accordingly, some or all features of the App may become unavailable, temporarily or permanently and without prior notice, as a result of:
    • an outage, suspension, or discontinuation of that AI service;
    • a change to that service's specifications, pricing, or terms of use;
    • the retirement or modification of the AI models it provides;
    • network conditions, failure or maintenance of our servers, or other causes outside our control.
  3. You acknowledge this possibility when you use the App.
  4. If a rehearsal does not complete because of such a failure, it does not count against your usage allowance, including your free sessions. An allowance is consumed only when your notes are delivered. Scripts and records already saved on your device remain available to you during an outage.
  5. We may change the App's features or discontinue the App. If we discontinue the App, we will give reasonable advance notice in the App or on our website. Where a suspension arises urgently from the causes in Section 4.2, advance notice may not be possible.
  6. Your scripts and records are stored on your device as the primary copy (see the Privacy Policy). If we discontinue the service, features that do not require a connection — such as reading your saved scripts — will continue to work on your device to the extent they can. Features that require a connection, including rehearsing with the AI and receiving notes, will not.

5. Purchases and subscriptions

  1. Parts of the App are available through an auto-renewing subscription. Plan options, prices, and periods are shown on the purchase screen and may include applicable taxes depending on your region.
  2. Payment is processed by Apple or Google through your Apple ID or Google account. We do not receive your payment card details.
  3. An auto-renewing subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Cancel in iOS under Settings → Apple ID → Subscriptions, or in Google Play under Subscriptions. Deleting the App does not cancel a subscription.
  4. Refunds are governed by Apple's or Google's policies; please direct refund requests to Apple or Google. We do not provide pro-rated refunds or other compensation for temporary faults, interruptions, or unavailability arising from the causes described in Section 4.
  5. Fair-use limits. To protect server resources and AI usage costs, there is a daily limit on the number of rehearsals you can start, and on the use of the sharing features, even with an active subscription. We set these limits at a level intended not to interfere with ordinary use, and may adjust them.
  6. Free usage is provided at a level we determine and may change. Where the causes in Section 4.2 or other operational needs require it, we may temporarily limit or suspend free and sharing features. Where we do, we will keep rehearsals available to subscribers as far as we are able.
  7. We will not reduce what you have already paid for during a period you have purchased.

6. Prohibited conduct

You must not:

7. Your content

  1. You retain your rights in what you enter into the App (the situation you want to practice, your lines, the resulting scripts — "Your Content").
  2. We process Your Content only as needed to provide the App's features (generating your partner's replies, generating your notes, and screening what you type). Details are in the Privacy Policy.
  3. If a real person appears in Your Content, please avoid their real name — a nickname or initials is enough. Do not enter third-party personal or confidential information unnecessarily.
  4. If you use a sharing feature (a redacted script, a before/after card, a callout), we will store, display, and deliver that content as needed to make the share work. A public share link expires 90 days after it is created, and you can delete it at any time.

8. Nature of the App and disclaimers

  1. The App does not provide medical care, diagnosis, treatment, professional medical advice, or counselling. It supports conversation practice and does not guarantee any particular outcome. If you are concerned about your health, please consult a qualified professional.
  2. If what you type suggests you may be going through something heavy, the App may stop the rehearsal and show support contacts for your region. This does not involve recording or storing any assessment of you, and it is not a substitute for professional support. In an emergency, contact your local emergency services.
  3. We do not warrant that the App's content is accurate, complete, or fit for any particular purpose.
  4. Except in cases of our wilful misconduct or gross negligence, we are not liable for loss arising from interruption, discontinuation, or modification of the App, or from loss of data.
  5. Where we are liable to you, our total liability is limited to the amount you paid for the App in the twelve months preceding the event, to the extent permitted by applicable law.
  6. Nothing in these Terms excludes or limits any right you have under mandatory consumer protection law in your country of residence.

9. Changes to these Terms

We may change these Terms. We will announce material changes in the App or on this page before they take effect. If you continue to use the App after a change takes effect, you accept the revised Terms.

10. Governing law and jurisdiction

These Terms are governed by the laws of Japan, and the Tokyo District Court shall have exclusive jurisdiction as the court of first instance for any dispute relating to the App. This does not deprive you of the protection of mandatory consumer law in your country of residence.

11. Provider and contact

Privacy Policy · 日本語